Your privacy is my priority — from checkout to your door.
Every order is shipped in a plain, unmarked envelope or box. There is absolutely no branding, logos, or any indication of what is inside on the outside of the package.
The sender name and return address on the label will not reference Lily's Closet or give any hint of the contents. It will appear as a regular personal parcel.
Your contact information is used solely to arrange your order and ship your item. It is never shared with anyone, stored publicly, or used for any other purpose.
All order communication happens through your chosen platform — OnlyFans, Fansly, or Discord — keeping everything contained and away from your personal email or phone.
Items are carefully sealed in a hygienic inner bag before being placed in the outer packaging, preserving freshness and scent all the way to you.
I ship across the UK and internationally via Royal Mail. Shipping costs will be confirmed when we arrange your order. Tracked services are available on request.
No. The package will look like any ordinary parcel. Nothing on the outside indicates the sender, the shop, or the contents.
Payments are handled entirely through your chosen platform (OnlyFans, Fansly etc.) — so what appears on your statement is down to them, not me. Most platforms use discreet billing descriptors.
No. Your shipping address is used to send your order and nothing else. I do not store, share, or retain personal information after your order has been dispatched.
Absolutely. If you'd prefer to ship to a PO box, work address, or any other address, just let me know when we arrange your order.
I ship via Royal Mail. Estimated delivery times once dispatched are below — these are Royal Mail's own guidelines and may vary during busy periods.
| Service | Destination | Est. Delivery |
|---|---|---|
| 1st Class | UK | 1–2 working days |
| 2nd Class | UK | 2–3 working days |
| Tracked 24 | UK | Next working day |
| Tracked 48 | UK | 2–3 working days |
| International Standard | Europe | 3–5 working days |
| International Standard | Rest of World | 6–7 working days |
| International Tracked | Europe | 3–5 working days |
| International Tracked | Rest of World | 5–7 working days |
The service used for your order will be agreed when we confirm your purchase. Tracked options are recommended for international orders.